SERVICE TERMS
Last Updated: June 30, 2026
Welcome to ELLE LUXURY, LLC, also known as ELLE Luxury Interiors. These Service Terms are provided to help clients understand how our design services, consultations, estimates, renderings, vendor relationships, procurement resources, and project-related recommendations are handled.
These terms are general website terms only. Any active client project, proposal, design package, procurement service, or construction-related coordination will be governed by a separate written proposal, invoice, design agreement, procurement agreement, or contract issued by ELLE LUXURY, LLC.
By using this website, submitting an inquiry, booking a consultation, paying for a service, or moving forward with any design service, the Client agrees to these Service Terms.
General Service Information
ELLE LUXURY, LLC provides interior design services, design consultations, design direction, space planning, furnishings, styling, custom millwork design direction, material selections, procurement guidance, and design-related coordination when included in an approved written scope.
Information on this website is intended for general informational purposes only. Viewing this website, submitting a contact form, requesting information, or communicating with ELLE LUXURY, LLC does not create a designer-client relationship.
A designer-client relationship begins only after the appropriate proposal, invoice, agreement, or booking has been accepted and payment has been received.
Paid Consultation Services
ELLE LUXURY Interiors offers paid consultation-based design services that must be paid in full before the appointment is confirmed.
The appointment is not reserved until payment has been received.
By booking an appointment and submitting payment, the Client confirms that they have read, understand, and agree to these Service Terms.
Paid consultation services may include:
Design Consultation | Focused Guidance for Your Home
Starting at $500
Design Direction Intensive | Clarity Before Commitment
Investment: $1,500
Both services are consultative design services. They are created to provide professional design guidance, direction, and next steps. They are not full-service design packages unless separately agreed to in writing.
Design Consultation
Focused Guidance for Your Home
The Design Consultation is a focused two hour design session created for clients who need professional guidance before making design decisions.
This service may include guidance related to:
Furniture placement
Layout and spatial flow
Furniture size, scale, and proportion
Lighting
Paint colors
Materials and finishes
Window treatments
Existing furniture pieces
Styling direction
Renovation ideas
General design direction
What to keep, remove, replace, or add
This service is meant to help the Client understand what is working, what is not working, and what should happen next.
Unless otherwise stated in writing, the Design Consultation does not include:
Renderings
3D visuals
Floor plans
Technical drawings
Shopping lists
Product sourcing
Procurement
Contractor coordination
Written design plans
Follow-up revisions
Ongoing design access
Project management
Payment is required at the time of booking. All payments are non-refundable.
The Client may reschedule the appointment one time only, as long as the Client provides at least twenty four (24) hours’ written notice before the scheduled appointment time.
If the Client cancels, does not attend, arrives late, requests a second reschedule, or gives less than twenty four (24) hours’ notice, the appointment may be forfeited and a new fee may be required to book another service.
If offered in writing, a paid consultation credit may be applied toward a future design package within the timeframe stated in the proposal or booking terms.
Design Direction Intensive
Clarity Before Commitment
The Design Direction Intensive: Clarity Before Commitment is a standalone design service created for clients who need more guidance than a standard two hour consultation.
This service includes everything offered in the Design Consultation, but goes deeper into the overall direction of the space, the Client’s priorities, the design vision, budget guidance, curated shopping list, limited procurement access for approved brands offered by the Designer, and clear recommended next steps.
The goal is to help the Client make clear, confident decisions before moving forward with a larger design, furnishing, renovation, or construction-related project.
This service is ideal for clients who need professional direction before investing in materials, furniture, construction, or a larger design package.
What Is Included in the Design Direction Intensive
The Designer will provide professional design guidance, which may include:
Overall design direction and aesthetic vision
Layout and space planning guidance
Furniture placement recommendations
Furniture scale and proportion guidance
Lighting direction
Paint color direction
Material and finish direction
Window treatment direction, if applicable
Review of existing furniture pieces
Renovation ideas and high-level recommendations
Guidance on what to keep, remove, replace, or add
Budget alignment and feasibility guidance
Recommendations for what should happen next
A curated shopping list for items discussed during the consultation
Limited procurement access for approved brands offered by the Designer
This service is meant to help the Client understand what is working, what is not working, what decisions need to be made, and what should happen next.
Curated Shopping List
A curated shopping list may be provided as part of the Design Direction Intensive: Clarity Before Commitment.
The shopping list is limited to items discussed with the Client during the consultation. It is not a full room design, full home furniture plan, or complete sourcing package unless separately agreed to in writing.
The shopping list may include recommended furniture, lighting, materials, finishes, fixtures, wall coverings, window treatments, or other design-related items discussed during the consultation.
The curated shopping list will be delivered within ten (10) calendar days after the two hour consultation has been completed.
The Client understands that product pricing, lead times, availability, dimensions, finishes, and specifications may change at any time. Final product details should be reviewed and approved by the Client before any purchase is made.
Limited Procurement
Procurement, when available, is limited to the brands, vendors, products, and trade sources offered or approved by the Designer.
The Designer is not required to procure, purchase, manage, or coordinate items from outside vendors, retail stores, online sellers, or brands that are not part of the Designer’s approved sources.
If the Client chooses to purchase directly from any outside vendor, the Client is fully responsible for verifying dimensions, finishes, quantities, pricing, shipping, delivery, damages, returns, warranties, and installation requirements.
Client Approval of Items
The Client is responsible for reviewing and approving all recommended items before purchase.
Approval may include, but is not limited to:
Product style
Color
Finish
Size
Quantity
Price
Lead time
Shipping cost
Return policy
Vendor terms
Installation requirements
Once an item is approved by the Client and ordered, the Designer is not responsible if the Client later changes their mind, no longer likes the item, feels the item does not look as expected, or decides the item no longer works for the space.
Design is a visual and personal process. The Designer will provide professional recommendations based on the information available at the time of service, but the Designer cannot guarantee that every item, finish, color, or design decision will match the Client’s personal preference after it is purchased, delivered, or installed.
Returns, Exchanges, Damages, and Vendor Policies
All product purchases are subject to the return, exchange, cancellation, damage, warranty, and claims policies of the manufacturer, vendor, supplier, or retailer.
The Designer does not guarantee that any item will be returnable, exchangeable, cancellable, or refundable.
Custom, made-to-order, special order, final sale, discounted, clearance, imported, or trade-only items are often non-refundable and non-returnable.
The Client understands that color, texture, scale, finish, and material appearance may vary from samples, photos, renderings, websites, or showroom displays.
The Designer is not responsible for manufacturer defects, shipping delays, freight damage, vendor errors, discontinued items, backorders, price changes, color variations, material variations, or installation issues caused by third parties.
Any returns, exchanges, replacements, freight claims, or damage claims must follow the applicable vendor or manufacturer policy.
What Is Not Included in the Design Direction Intensive
The Design Direction Intensive: Clarity Before Commitment does not include:
Renderings
3D visuals
Full room design plans
Full home furniture plans
Full procurement management
Procurement of brands not offered or approved by the Designer
Floor plans
Technical drawings
Construction drawings
Architectural, engineering, or permitting services
Contractor coordination
Contractor pricing review
Bidding or obtaining quotes
Site visits or construction involvement, unless agreed to in writing
Project management
Follow-up revisions
Ongoing design access after the service is completed
All recommendations provided during this service are for design direction only. They are not construction documents and should not be used for construction, fabrication, permitting, or final contractor pricing.
Advisory Service
The Design Direction Intensive: Clarity Before Commitment is an advisory design service. This means the Designer provides professional guidance, ideas, direction, product recommendations, and next step recommendations.
This service does not include managing the project, preparing construction documents, coordinating contractors, overseeing installation, or supervising any construction work.
Client Responsibility
The Client understands that the Design Consultation and Design Direction Intensive are meant to provide design direction only.
Before beginning any construction, ordering custom items, ordering furniture, or making final purchases, the Client is responsible for confirming all measurements, pricing, code requirements, construction details, installation requirements, product specifications, and site conditions with the proper contractor, installer, vendor, architect, engineer, or licensed professional.
No Guaranteed Outcome
The Designer will use professional judgment, experience, and good faith to provide recommendations that support the Client’s goals, budget, space, and design direction.
However, the Client understands that design preferences are subjective and personal. The Designer does not guarantee that the Client will like every recommendation, product, finish, layout idea, color, or final outcome.
The Client also understands that final results may be affected by factors outside of the Designer’s control, including construction quality, contractor work, installation, site conditions, product availability, lighting, natural material variation, vendor errors, delays, budget limitations, and Client changes.
Dissatisfaction with a recommendation, product, finish, or final result does not entitle the Client to a refund.
Fees for Paid Consultations
The Design Consultation and the Design Direction Intensive: Clarity Before Commitment are billed as flat, non-refundable professional service fees.
Payment is required at the time of booking.
The appointment is not confirmed until payment has been received.
The fee is earned once the service has been completed.
Cancellation and Rescheduling Policy for Paid Consultations
All payments for paid consultation services are non-refundable.
The Client may reschedule the appointment one time only, as long as the Client provides at least twenty four (24) hours’ written notice before the scheduled appointment time.
If the Client cancels, does not attend, arrives late, requests a second reschedule, or gives less than twenty four (24) hours’ notice, the appointment may be forfeited and a new fee may be required to book another service.
Credit Toward Another Design Service
If the Client chooses to move forward with another design service within thirty (30) calendar days after the paid consultation service has been completed, a credit equal to the amount paid for the eligible consultation service may be applied toward the design fee of the next service, at the Designer’s discretion.
To receive the credit, the Client must book the next service, approve the written proposal, and pay any required deposit within the thirty (30) calendar day period.
This credit:
Applies one time only
Applies to design fees only
Does not apply to furniture, materials, procurement, construction, contractor fees, permit fees, vendor fees, third-party costs, shipping, delivery, installation, or reimbursable expenses
Has no cash value
Is non-transferable
Cannot be refunded or exchanged
Cannot be carried forward after the expiration date
Expires thirty (30) calendar days after the paid consultation service has been completed
Will not apply unless all invoices for the paid consultation service have been paid in full
Design Packages and Scope of Work
Each design service or package is based on the approved written scope of work. Services may vary depending on the project type, size, timeline, budget, and client needs.
Any service not specifically listed in the approved proposal or agreement is considered outside of scope and may require an additional fee.
Additional services may include, but are not limited to:
Additional meetings
Additional revisions
Additional site visits
Product sourcing
Procurement coordination
Contractor or trade coordination
Renderings
Floor plans
Construction-related design support
Rush services
Changes requested after approvals
Estimates, Budgets, and Pricing Guidance
Any estimate, budget, allowance, investment range, or pricing guidance provided by ELLE LUXURY, LLC is preliminary and intended for planning purposes only.
Project costs may vary based on:
Final selections
Vendor pricing
Contractor pricing
Labor costs
Material availability
Freight and delivery fees
Site conditions
Scope changes
Lead times
Market changes
Client revisions
Third-party delays
Unless otherwise stated in writing, initial estimates or preliminary budget packages may take approximately two weeks to prepare once all required project information has been received.
ELLE LUXURY, LLC does not guarantee final project costs, contractor pricing, product pricing, labor costs, availability, lead times, delivery dates, or third-party proposals.
Trade Vendors, Brands, and Procurement
ELLE LUXURY, LLC works with select trade vendors, manufacturers, suppliers, furniture brands, lighting vendors, wallcovering sources, fabricators, contractors, installers, and specialty trades.
Vendor relationships, trade pricing, supplier access, and procurement resources are proprietary to ELLE LUXURY, LLC.
When procurement is included in the approved scope, products may be sourced through ELLE LUXURY, LLC’s preferred vendors, suppliers, and trade resources.
Clients may not contact, negotiate with, or purchase directly from ELLE LUXURY, LLC’s trade vendors, suppliers, or sources unless expressly approved in writing.
Product pricing, availability, lead times, warranties, freight, delivery, and replacement timelines are controlled by the applicable third-party vendor, manufacturer, supplier, or carrier.
Furniture, Materials, and Product Orders
Furniture, lighting, materials, accessories, custom pieces, rugs, wallcoverings, cabinetry, millwork, and other products may be special order, custom order, made-to-order, final sale, or subject to vendor-specific terms.
ELLE LUXURY, LLC does not manufacture, warehouse, ship, deliver, install, repair, or warranty products supplied by third parties.
ELLE LUXURY, LLC is not responsible for:
Manufacturer defects
Product quality issues
Freight damage
Delivery delays
Backorders
Discontinued items
Vendor errors
Manufacturer changes
Natural material variations
Color, finish, texture, grain, dye lot, or veining variations
Warranty claims
Installation defects
Third-party handling damage
Natural materials such as stone, marble, quartzite, wood, leather, metal, glass, and fabric may vary in tone, grain, veining, color, texture, and finish. These variations are part of the natural or manufacturing process and are not considered design errors.
All warranties are provided by the applicable manufacturer, vendor, supplier, installer, or fabricator.
Measurements, Installation, and Third-Party Labor
All final measurements, site conditions, product clearances, installation requirements, fabrication dimensions, and field verifications must be confirmed by the responsible contractor, installer, vendor, fabricator, or trade professional before ordering, fabrication, delivery, or installation.
ELLE LUXURY, LLC may provide design intent, conceptual layouts, furnishing plans, visual references, and general dimensional guidance, but these are not a substitute for final field verification by the appropriate trade professional.
ELLE LUXURY, LLC is not responsible for:
Final field measurements
Product fit issues
Furniture clearance issues
Delivery access issues
Elevator, stair, hallway, or doorway clearance issues
Contractor workmanship
Installation errors
Fabrication errors
Labor quality
Contractor delays
Vendor delays
Site conditions
Construction means or methods
Code compliance
Permits
Structural, electrical, plumbing, or mechanical work
All contractors, vendors, installers, fabricators, and trades are independent third parties and are not employees or agents of ELLE LUXURY, LLC.
Contractor and Trade Coordination
When contractor or trade coordination is included in an approved written scope, ELLE LUXURY, LLC may coordinate design-related details with contractors, vendors, trades, installers, or fabricators to help communicate the approved design intent.
This may include design-related communication, clarification of selections, review of design details, or design-related site check-ins when included in the approved scope.
Contractor or trade coordination does not mean project management, construction management, jobsite supervision, quality control, safety supervision, scheduling, contractor oversight, or responsibility for construction means and methods.
The general contractor, contractor, installer, vendor, fabricator, or trade professional is responsible for their own measurements, work, labor, schedule, pricing, installation, safety, code compliance, permits, workmanship, means and methods, and final execution.
ELLE LUXURY, LLC is not responsible for contractor delays, contractor errors, vendor errors, installation errors, workmanship issues, labor quality, construction defects, safety issues, failed inspections, or code compliance.
Renderings, 3D Visuals, and AI-Assisted Image Enhancement
Any 3D renderings, conceptual images, design visuals, mood boards, or presentation images created by ELLE LUXURY, LLC are original design materials created by ELLE LUXURY, LLC for the purpose of communicating the design direction, layout, feeling, scale, materials, and overall aesthetic vision of a project.
ELLE LUXURY, LLC may use digital tools, rendering software, editing software, and AI-assisted image enhancement to improve the look, lighting, realism, clarity, and presentation quality of original 3D renderings and design visuals.
AI-assisted enhancement is used for visual refinement and presentation purposes only. It does not replace the original design work, design direction, selections, layout, or creative concept created by ELLE LUXURY, LLC.
Renderings and visuals are conceptual only. Final colors, finishes, materials, textures, scale, lighting, furniture, and installation details may vary in person.
Renderings, 3D visuals, mood boards, and concept images are not construction documents and may not be used for permitting, fabrication, engineering, ordering, or installation unless specifically stated in a separate written agreement.
Portfolio, Photography, and Marketing Use
ELLE LUXURY, LLC may request permission to photograph, record, or document completed or in-progress projects for portfolio, website, social media, marketing, press, educational, and promotional purposes.
Client privacy is respected. Exact addresses, personal details, and private information are not shared without consent.
Project images, renderings, concepts, and design documentation created by ELLE LUXURY, LLC remain the intellectual property of ELLE LUXURY, LLC unless otherwise agreed in writing.
Intellectual Property
All designs, concepts, layouts, drawings, renderings, mood boards, selection boards, specifications, procurement lists, design documents, and visual materials created by ELLE LUXURY, LLC are the intellectual property of ELLE LUXURY, LLC.
These materials may not be copied, shared, reproduced, modified, distributed, submitted to another designer or contractor, or used outside the approved project scope without written permission from ELLE LUXURY, LLC.
Payment for design services does not transfer ownership of the Designer’s intellectual property unless specifically stated in writing.
Testimonials and Reviews
Client testimonials, reviews, and feedback may be used for website, social media, portfolio, and marketing purposes with client permission or where publicly available.
Testimonials are intended to reflect real client experiences and may be edited only for length, grammar, or clarity without changing the meaning of the statement.
Website Information and Third-Party Links
This website may reference vendors, products, brands, materials, or third-party resources. Any such references are provided for informational or design-related purposes only.
ELLE LUXURY, LLC is not responsible for third-party websites, product changes, pricing changes, vendor policies, availability, or external content.
Privacy and Contact Forms
When submitting a contact form, inquiry, email, or project request, clients may provide personal information such as name, phone number, email address, project location, budget, and project details.
This information is used to respond to inquiries, evaluate project fit, provide service information, and communicate with prospective or active clients.
ELLE LUXURY, LLC does not sell personal information.
Additional information may be provided in the Privacy Policy posted on this website.
Limitation of Website Terms
These Service Terms are intended to provide general information and expectations for website visitors and prospective clients.
For any active project, the signed proposal, invoice, design agreement, procurement agreement, or written contract shall control over these website terms.
Contact
For questions regarding these Service Terms or to inquire about a design service, please contact:
ELLE LUXURY, LLC
ELLE Luxury Interiors
Website: www.elle-luxury.com
Email: danielle@elle-luxury.com